Information & Referral/Assistance (I&RA) functions as DACL’s intake assessment and referral unit for programs in health education and social services. The unit provides a single, coordinated system for information sharing and access to long-term services aimed at navigating care options and promoting independence and choice.

Intake for programs and services are available to adults age 60 and older, individuals with disabilities (ages 18 to 59), and their caregivers. 

Connect with I&RA Monday through Friday, 9:30 AM to 4:30 PM at 202-724-5626 or email I&RA at [email protected].

 

Frequently Asked Questions

How do I get a case manager/social worker?

Call Information & Referral/Assistance at 202-724-5626.

What services do case managers/social workers offer?

· Assistance filling out public benefits applications and applying to long-term programs and supports. 

· Linking to short-term housing, home repair/housekeeping, and financial supports to avoid eviction and/or homelessness. 

· Connecting to transportation, nutrition, and socialization services. 

How do I apply for Medicaid?

DHS Public Benefits Call Center at (202) 727-5355 from 7:30 am–4:45 pm, Monday–Friday. Learn more at dhs.dc.gov/service/medical-assistance. 

 

View more frequently asked questions here.